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Signing out problem

Discussion in 'Xbox One S' started by Trendy31, Dec 15, 2017.

  1. Trendy31

    Trendy31 n00b

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    My son has an Xbox one s , which we have had for about 8 months, pretty much from day one it has been signing him off at random times which is quite annoying when you have an unsaved game, has anyone had a similar problem, please note the wifi connection is fine, thank you in advance.
     
  2. RealTime

    RealTime coder

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    Try a hard reset. Hold down the power button until it turns off. Wait 10 seconds and then turn it back on.
     
  3. Trendy31

    Trendy31 n00b

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    Tried that, didn't fix it, thanks anyway
    Think I might have the answer? My wife set it up and she used her email, so we think that everytime she logs in to her email it logs off the Xbox??
    Thanks for your help
     
  4. TeknoBlast

    TeknoBlast Super Moderator Staff Member

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    You're not the only one. I was having the same issue on my S model. My console is wired with cable, so it's not a connectivity issue. It may be something on the MS side and not ours.
     

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